Shipping policy

How can I place an order for Zandu products?

For placing orders, please visit or alternatively call us at 1800-572-8000 (Open 9 AM - 8 PM from Monday – Sunday)

Is there a minimum value for placing orders?

There is absolutely no minimum value for placing orders

Are the prices displayed on Zandu website inclusive of all applicable taxes?

Yes, the prices displayed on our website are inclusive of all applicable taxes

To what all locations do you deliver orders?

Currently, we are delivering orders only in Madhya Pradesh. We plan to make this facility available pan India in the future

How should I make the payment for the orders?

For orders placed through our customer care or website, you can pay online through credit cards, debit cards, internet banking or E-wallets. We take very strict measures to ensure a fair and secure online transaction. In case you don’t feel comfortable transacting online, you can pay after receiving the order by choosing Cash on Delivery Option

What are the shipping charges?

Currently, we don’t charge any shipping charges for delivering the orders

Will I get any confirmation after placing the order?

Once you place the order, a notification will be sent to your email address and your registered mobile number along with the order reference number

How do I track my order?

We ship orders through our registered courier partners. As soon as the order is shipped, you will receive an SMS from our courier partner which includes the AWB courier tracking number. Using the AWB number, you can either track the order on our website or on the website of our courier partners

When will I receive the order?

The estimated time of delivery is generally 4-5 business days, time may vary according to your delivery location

When will I get the invoice for my order?

Invoice copy will be provided to you when the order is delivered to your address

Who do I contact in case of any order queries?

Please feel free to call us at 1800-572-8000 (Open 9 AM - 8 PM from Monday – Sunday)